Exchange & Refund Policy
At Julaahi Weaves, we strive to provide you with the finest handloom sarees. However, if you need to exchange or return a product, please go through our policy below.
Exchange Policy
-
Exchange requests must be raised within 2 days of receiving the parcel.
-
The product(s) must be unused, unwashed, and in their original condition with all tags and labels intact.
-
We will arrange a reverse pickup once the exchange request is approved.
-
No shipping charges will be applicable for exchanges.
-
Once an order has been exchanged, it will not be eligible for further exchange or return.
-
The exchanged product will be shipped within 2 working days of receiving the returned parcel.
⚠ Products from our exclusive collections (if applicable) are not eligible for exchange.
Refund Policy
-
Refund requests must be raised within 2 days of receiving the parcel.
-
The product(s) must be unused, unwashed, and in their original condition with all tags and labels intact.
-
Refunds will be processed to the original payment method.
-
The refund will be initiated within 3-5 working days after we receive the returned product.
-
A return shipping charge of ₹300 will be applicable for refunds.
Important Notes:
🚫 International orders are not eligible for return or replacement.
🚫 Sale items and purchases made in stores/exhibitions are not eligible for return or exchange online.
For any queries, feel free to reach out to us at admin@julaahi.com or +91 9050343124.
We appreciate your support in choosing Julaahi Weaves, where tradition meets elegance. ✨